Revealing Customer Insights with Identity Graphing

Mar 26, 2025 9:15:05 AM / by Keith Snow posted in digital marketing, personalized advertising, Intent Data, omnichannel marketing, marketing ROI, experian data, customer insights, data driven marketing, marketing technology, audience targeting, Identity Graphing, Identity Resolution, marketing data integration, motus audiences connect

0 Comments

Technology is always marching forward, and once again, a new leap is advancing consumer insights. Marketers are increasingly able to tie together fragmented data customer points across the digital footprint and execute highly targeted campaigns–and, without compromising privacy.

It’s called identity graphing and it’s a powerful tool for connecting the dots between all the different buckets of consumer data. To get a better sense of how it provides marketers with an integrated view of consumers’ digital identities, let’s look at some of its most impactful and practical applications. 

Why Identity Graphing Matters in Marketing

Today’s consumer interacts with brands through numerous touchpoints, both online and offline. They leave digital footprints across devices and channels, making it difficult for marketers to see the big picture of their interactions. Getting a unified view and making strategic choices comes down to the ability to create a cohesive picture from scattered identifiers like IP addresses, cookies, and device IDs.

B2E’s identity graph solution, MotusAudiences Connect, is powered by the comprehensive Experian database. It offers businesses access to information with incredible reach and scale, to the tune of more than 2.75 billion IDs across 250 million individuals and 126 million households. 

MotusAudiences Connect bridges the gaps marketers previously faced by “resolving” digital identities into a single picture, allowing brands to:

  • Enhance targeting precision by crafting personalized campaigns that align with audience behaviors and preferences.
  • Improve campaign efficiency by ensuring that marketing messages reach the right individuals, reducing wasted ad spend caused by broad, ineffective targeting.
  • Strengthen measurement and attribution by tracking engagement more effectively, attributing conversions to the right campaigns. This helps marketers refine their strategies for even better future outcomes.

Balancing Personalization and Privacy

The data privacy landscape is growing more complicated for marketers who must balance consumers’ often contradictory feelings about data privacy and personalization—along with an evolving set of laws that can vary from state to state. To navigate identity graphing responsibly, a privacy-first approach incorporates several key practices. 

  • Using hashed identifiers: Converting personally identifiable information (PII) into anonymized formats helps preserve both security and privacy while still enabling precise targeting.
  • Complying with data protection frameworks: Adhering to frameworks such as SOC 2 standards and the California Consumer Protection Act helps maintain industry standard data practices and compliance. 
  • Using trust-based principles. It’s important to use an identity graph partner that takes extensive measures to protect the confidentiality and security of consumer data. They should adhere to a values-based approach to data processing that upholds transparency, user consent, and the protection of personally identifiable information.

Using Identity Graphing in Marketing Strategies

It’s growing more difficult for marketers to track and understand customer behavior without an identity resolution strategy. There are so many dots to connect across consumer interactions such as email, social media, mobile apps, in-store visits, and connected devices—and consumers today expect brands to have a sophisticated picture of their behaviors and expectations.

With a more accurate and dynamic view of an audience, marketers can leverage it in a number of impactful ways: 

  • Segmentation and customization. Create audience segments based on demographic and behavioral attributes and design more relevant messaging.
  • Precise audience expansion. Enrich customer data sets with new IDs for increased reach and scale, while still targeting the appropriate audience members with precision.
  • Omnichannel campaigns: Deliver a more seamless experience across email, social media, and digital advertising, improving both engagement and brand consistency.
  • Data-driven decisions. Identity-linked campaigns provide more actionable insights enabling marketers to map the customer journey and gain a clearer understanding of what drives conversions.

Use Case: Marketing Agency Serving Multi-Location Companies

To help further illustrate the potential for identity graphing, let’s look at the example of a marketing agency with a heating and cooling business client with business locations across multiple states. The agency’s challenge is to deliver hyper-targeted digital ads for each business location, ensuring the ads reach local homeowners who are most likely to need home services. So, how can they laser target the appropriate targets in every market?

Anonymized customer data from the heating and cooling company can be run through MotusAudiences Connect to be augmented with additional details such as demographic profile, income level, and purchase habits and preferences. This builds a more complete and accurate picture of the home services company’s ideal customer segments.

This information can then be used to create location-specific “lookalike audiences,” to ensure ads target homeowners who fit the ideal profiles. For example, for target customers in older neighborhoods, ads may focus on urgent repair services. Middle-income areas and certain demographics might receive messages about affordable maintenance plans and seasonal promotions. Ads directed at target audiences with more disposable income might emphasize premium service offerings and energy-efficient upgrades.

Embracing Identity Graphing Techniques

The digital landscape is always expanding, but it still remains a largely disjointed arena. Identity graphing offers a way for businesses to synthesize all the different data points and stay more closely in tune with customers. It provides a major competitive advantage to any businesses interested in staying a step ahead. 

With an assist from identity graphing, it’s more obvious how to anticipate customer needs, deliver the right message at the perfect moment, and maximize the impact of every campaign. Could you do more with identity-driven insights? For more detailed information about B2E’s identity graphing solution MotusAudiences Connect, schedule a meeting with us! 

 

Read More

Intent-Driven Marketing for Smarter Engagement

Feb 24, 2025 8:59:30 AM / by Keith Snow posted in Predictive analytics, personalized advertising, predictive lead scoring, Intent Data, Digital Advertising Strategies, Consumer Behavior Analysis, marketing data, real-time marketing, AI in marketing, customer engagement, audience targeting

0 Comments

What’s one piece of information that will immediately improve audience engagement and conversion rates? 

Heard of intent signals?

Intent signals are information that helps marketers understand what potential customers are actively researching, comparing, or engaging with online. It goes beyond traditional targeting methods to focus on the prospects who are already demonstrating interest a company’s offerings. 

So, what are intent signals, and how can marketers use them?

Decoding Intent Signals

Intent signals are real-time, online data points that indicate a prospect’s interest in a particular product, service, or industry. These signals come from various sources, including:

  • Website visits and content engagement
  • Search queries and keyword activity
  • Whitepaper downloads and webinar registrations
  • Product comparisons and pricing page views
  • Social media interactions and discussion trends

By aggregating and analyzing these signals, marketers can identify high-intent prospects. Then, through personalized digital ads, intent signals make it possible to engage buyers at just the right moment in their decision-making journey.

Intent Signals in Modern Marketing

Traditional marketing has relied on broad demographic data. While useful, static datasets don’t reveal real-time buying intent. Intent signals, on the other hand, can provide dynamic, behavior-based insights.  This means marketers can:

  • Prioritize leads by identifying those who are actively researching relevant solutions.
  • Refine targeting strategies by focusing on prospects who are already in-market.
  • Improve personalization by tailoring messages based on what buyers are actually interested in.
  • Increase conversion rates and performance metrics by engaging potential customers when they are closest to making a decision.

Enhancing Consumer Targeting with Intent Data

Precision targeting is key in consumer marketing, and intent data helps refine this approach by identifying individuals actively researching products or services. By analyzing which consumers are searching for specific items, reading reviews, or engaging with competitor brands, marketers can:

  • Deliver highly relevant ads and content tailored to consumer interests.
  • Personalize outreach through digital channels based on real-time behaviors.
  • Optimize marketing spend by focusing on consumers showing strong buying intent.

For example, if an HVAC service company sees an increase in searches for "air conditioner repair near me" in a specific geographic area, they can use intent data to serve targeted ads offering service or seasonal maintenance discounts. By proactively addressing consumer needs with timely and relevant messaging, they can capture leads at a moment of high intent and drive more conversions.

Optimizing Digital Advertising Spend

Many marketers struggle with wasted ad spend due to broad, non-specific targeting. Intent signals address this challenge by helping direct ads to receptive audiences at the right time. By strategically integrating intent data into programmatic advertising, marketers can achieve more precise targeting and significantly improve their ROI.  Here's how:

  • Strategic bidding.  Intent data identifies prospects demonstrating high engagement with relevant topics, products, or services. So, instead of spreading budget more thinly across a broad audience Marketers can bid more aggressively on these high-potential prospects and increase the chances of their ads being seen by the most qualified leads.

  • Efficient budget allocation.  Intent data also allows marketers to identify and exclude low-intent audiences from their campaigns. This prevents ad resources from being spent on users who have shown little interest in the advertised offerings.  By filtering out irrelevant segments, marketers can free up resources for more effective targeting strategies.

  • Personalized ad experiences. Intent data provides valuable insights into an audience’s recent online activity.  This information can be used to better customize ad creative, tailoring the messaging and visuals to resonate with specific segments. Personalization has been shown to increase engagement, click-through rates, and conversions. Research by McKinsey shows personalization increases marketing ROI by 10 to 30 percent.

To sum it up, intent signals empower marketers to move beyond guesswork and make data-driven decisions about their advertising spend.  

Best Practices for Leveraging Intent Data Effectively

Intent data stands out as a powerful tool for understanding and predicting consumer behavior. By analyzing the behavioral signals that point to actual interest in a product or service, businesses can refine their marketing strategies to dramatically improve engagement. The following best practices can help to maximize the impact of intent data:

  • Integrate intent data with first-party insights. Combining intent signals with first-party data—such as customer records, email engagement, or past customer interactions—provides a more complete view of potential buyers. First-party data can help businesses tailor their marketing efforts based on both current behaviors and historical customer data.

  • Combine AI-driven insights with human intelligence. While AI-powered analytics can identify patterns and trends within intent data, human judgment still plays an important role. Marketers should validate insights to make sure outreach and messaging are relevant and contextually appropriate.

  • Segment for more targeted engagement. Not all intent signals indicate the same level of interest. Businesses can score behaviors and prioritize leads based on determined high-value signals to help allocate marketing resources even more effectively.

  • Prioritize privacy and compliance. With evolving data privacy regulations and sentiments, businesses must always ensure proper data handling. Adhering to best practices for data protection, transparency, and ethical use of consumer information helps maintain trust while leveraging insights.

Working with a data marketing partner that understands how to use intent data effectively and safely, marketers can run more effective marketing campaigns and build customer relationships that grow stronger and more mutually beneficial.

Marketing With Intent

Intent data will continue grow more sophisticated, predictive, and actionable. Businesses that embrace intent insights will build their competitive edge by engaging with current and potential customers with new levels of relevance and precision.

If your company is ready to market with more intent, MotusIP Intent will help you embrace the power of personalization and timing. Schedule a meeting to learn more!

 

Read More

Precise, Privacy-First Marketing: MotusIP vs. the Competition

Oct 28, 2024 12:43:18 PM / by Keith Snow posted in Privacy-First Marketing, Geoframing Technology, Intent Data, MotusIP, Digital Advertising Strategies, IP Targeting, Location-Based Marketing, Cluster IP Targeting, Advanced Data Analytics, Consumer Behavior Analysis

0 Comments

When it comes to reaching the right audience with precision, the tools marketers use make all the difference. As the landscape shifts toward privacy-first approaches, the challenge of targeting consumers without relying on traditional methods, like cookie tracking, has become more pressing. Marketers are left searching for solutions that not only align with evolving public sentiment and regulations, but enhance their ability to drive meaningful engagement. 

As marketers evaluate new solutions, they’ll discover that while many firms offer the same type of services, they aren’t all alike. As one example, geoframing, an advanced technology available through B2E’s MotusIP technology, is a more sophisticated option for targeted marketing that we believe outperforms competing technologies like cookie-based IP targeting, and cluster IP targeting. 

Let’s take a look at why. 

Using Geoframing for Highly Targeted Marketing

If you aren’t familiar with geoframing, it offers a sophisticated and targeted approach to location-based marketing. Geoframing uses historical location data to target individuals who have visited a specific place or geographic area. This allows marketers to build audiences based on past visits to a defined area.

MotusIP is able to build a database of IP addresses (the numbers assigned to each device connected to an individual computer network) by drawing geoframes around locations such as homes or businesses. This process collects the mobile advertising device IDs (MAIDs) of the devices seen at the physical address and matches to a home address. Geoframing uses latitude and longitude data to inventory MAIDs within a highly precise area, down to the square meter level. When B2E matches a customer (or prospect) to the IP database, we can then target all of the devices in that home with relevant digital advertising. 

By connecting MAIDs to home addresses, you can reach multiple decision-makers within a single household. This allows businesses to engage with entire households, improving the chances of reaching the right people. What’s more, MotusIP can target based on past behavior. This allows businesses to re-engage with potential customers who may have visited their location or a competitor's in the past, keeping their brand top of mind.

As you can see, geoframing offers exciting opportunities for precise targeting and a retrospective understanding of consumer location behaviors. Let’s examine how it stacks up against competing technologies.

Geoframing vs. Cookie-Based IP Targeting

Geoframing and cookie-based IP targeting are both methods used to target online users with location-specific ads. But, relying on cookies today can be uncertain, inaccurate, and susceptible to privacy concerns. 

While cookies have long been a staple in online tracking and targeting, their future is very much in flux. Though Google recently walked back plans to phase out third-party cookies in its Chrome browser, marketers would be wise to find solutions that preserve their ability to target users without relying solely on cookies’ uncertain future. 

What’s more, Cookie-based IP location targeting can be inaccurate, especially for users with dynamic IP addresses or who use VPNs. By leveraging historical location data tied to a user’s physical movements, MotusIP’s geoframing-based solution can pinpoint where individuals have been. This enables marketers to build more detailed and precise audience segments, targeting users based on actual, verifiable locations rather than sometimes misleading data provided by cookies. 

By combining geoframing with other data sources, marketers can create even more sophisticated targeting strategies. For example, by combining MotusIP data with demographic, lifestyle, and financial information, marketers can target very specific segments of the population based on location and interests.

Unlike cookies, geoframing with MotusIP is privacy-compliant. As marketers continue to adapt to a more privacy-conscious world—potentially without cookies—MotusIP is already ahead of the curve, offering marketers a solution that is both forward-looking and effective today.

Geoframing vs. Cluster IP Targeting

Cluster IP targeting is another technique employed to deliver ads to specific audiences based on their location by grouping IP addresses within specific geographic regions. While this method can provide a basic level of location targeting, it suffers from inaccuracies due to the dynamic nature of IP addresses and the varying granularity of geographic clusters. Many IP addresses are shared or reassigned frequently, making it difficult to maintain precise targeting. Marketers may target a broader area than intended, reducing the relevancy of ads and increasing the chances of wasted spend.

Additionally, the geographic clusters used in Cluster IP targeting lack granularity.  Because cluster IP targeting is based on aggregated data from shared networks, it can only provide information around the general behavior of a group or cluster. 

With MotusIP, marketers can target individuals based on where they have been, allowing for more refined audience segmentation. Whether targeting visitors to a competitor’s store, attendees of a specific event, or individuals frequenting a particular neighborhood, MotusIP allows for more personalized and timely engagement. 

MotusIP offers a level of accuracy and precision that cluster IP targeting simply cannot match. Ultimately, geoframing with MotusIP stands out as the more powerful solution for marketers looking to achieve precise, location-based engagement.

Advanced Technology with High Data Integrity

While others may offer similar technologies, B2E offers both superior technology and a high degree of data security and integrity. We’re proud to have passed the SOC2 audit annually with no exceptions. 

As the digital marketing landscape continues to evolve at a rapid pace, businesses must stay ahead of the curve by adopting technologies that deliver precise targeting, measurable results, and the ability to engage their target audience effectively. Interested in learning more about geoframing with B2E? Let’s talk! Set-up a complimentary discovery conversation.

Read More

Subscribe to Email Updates

Lists by Topic

see all

Posts by Topic

See all

Recent Posts