---
title: Can Direct Mail Still Produce Worthwhile ROI in 2022?
description: B2E has earned and maintained SOC 2 compliance. It gives our clients the confidence to entrust us with one of their most valuable assets – their data!
image: https://blog.b2edata.com/hubfs/Depositphotos_117670406_XL.jpg
---

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# B2E Data Blog

## [Can Direct Mail Still Produce Worthwhile ROI in 2022?](https://blog.b2edata.com/can-direct-mail-still-produce-worthwhile-roi-in-2022)

 Jan 13, 2022 2:59:10 PM / by [Keith Snow](https://blog.b2edata.com/author/keith-snow)

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Is direct mail still a good way to reach your target audience in 2022? 

In our digital world, many marketers aren’t sure anymore. They wonder if direct mail seems outdated, or if it still captures consumer attention. 

***The data shows it does.*** As mail volumes have decreased in the past 15 years – direct mail response rates have actually *increased*. 

According to a [2018 response report by the Data & Marketing Association](https://www.ana.net/miccontent/show/id/rr-2018-ana-dma-respose-rate), house lists had a 9% response rate on average, while prospect lists had an average response rate of 5%. That represents a 173% increase for house lists and a 194% increase for prospect lists since 2006!

![Depositphotos_7637070_XL](https://blog.b2edata.com/hs-fs/hubfs/Depositphotos_7637070_XL.jpg?width=711&name=Depositphotos_7637070_XL.jpg)

Here’s why direct mail still works, and how to incorporate it into a modern, data-driven marketing campaign. 

**Consumers Trust Direct Mail. **

When MarketingSherpa [interviewed more than 2,400 customers](https://www.marketingsherpa.com/article/chart/channels-customers-trust-most-when-purchasing) about which advertising channels they trust when making a purchasing decision, direct mail came out near the top of the list. A majority of respondents – 76% – said they trusted ads or catalogs they receive in the mail. 

Interestingly, there appears to science to support this. The field of neuromarketing blends neuroscience and psychology to study marketing and consumer behavior. In 2019, the [U.S. Postal Service used neuromarketing research](https://www.uspsdelivers.com/why-direct-mail-is-more-memorable/) techniques to study consumer engagement with different types of advertising.  When it came to physical advertisements, the participants spent more time, had stronger emotional responses, and were able to remember them more quickly and confidently. 

**Direct Mail Can Engage Other Senses.**

Having a physical touchpoint with consumers provides an opportunity to engage senses that aren’t used in the digital world – primarily touch. Our eyes and ears receive ample – or even too much – stimulation when we’re online. Appealing to other senses can be a clever and subtle way to catch attention. 

As indicated in neuromarketing research, touching a physical advertisement creates a sensory experience that makes it more memorable. Even simple textures or features like embossing can have an impact. Some advertisers are finding creative ways to [engage all five senses in their direct mail](https://accurateleads.com/sensory-mail-stimulates-a-response/) communications to increase emotional response and purchasing behaviors. 

**Direct Mail Can Be Targeted and Personalized**

While direct mail campaigns of the past relied on mass mailings, today’s campaigns can be both highly personalized and targeted. A [data-led approach](https://www.b2edata.com/what-we-do) can zero your direct mail communications on your most engaged customers, an ideal prospect persona, a specific geographic location, or to follow-up on previous actions. Additionally, businesses can use personalization fields and personas to ensure each piece of direct mail speaks uniquely to each recipient. 

**Direct Mail Results Can Be Measured**

Direct mail is a great complement to digital marketing efforts. Using the two together as part of an omni-channel campaign can enhance the overall results and make the results of your direct mail efforts more trackable. 

By incorporating digital CTAs such as a unique URL, dedicated landing page, promotional code, QR code, or IP matched to a physical address (MotusIP), marketers can measure specific resulting actions. It also augments the impact of direct mail by adding a personalized digital component. Bringing together direct mail and digital often results in a more powerful experience with better results, as seen in this [B2E case study](https://www.b2edata.com/case-study-credit-union) that netted the client a more than 700% return on spend!    

Don’t be fooled into thinking that direct mail no longer has a place in a digital-first world. It’s far from dead – and in fact, the smart use of your data will make it more effective than ever. [Schedule a conversation](https://www.b2edata.com/schedule-a-meeting) to discuss creating a high-impact direct mail campaign in 2022. 

[View more B2E case studies](https://www.b2edata.com/case-studies)

 

 

 

 Tags: [direct mail](https://blog.b2edata.com/topic/direct-mail), [marketing behavior](https://blog.b2edata.com/topic/marketing-behavior), [consumer behavior](https://blog.b2edata.com/topic/consumer-behavior), [marketing sherpa](https://blog.b2edata.com/topic/marketing-sherpa), [B2E Case Study](https://blog.b2edata.com/topic/b2e-case-study)

![Keith Snow](https://blog.b2edata.com/hs-fs/hubfs/Keith-1.png?width=100&height=100&name=Keith-1.png)

#### Written by [Keith Snow](https://blog.b2edata.com/author/keith-snow)

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- [geographic segmentation (2)](https://blog.b2edata.com/tag/geographic-segmentation)
- [hyper-personalization (2)](https://blog.b2edata.com/tag/hyper-personalization)
- [ideal customers (2)](https://blog.b2edata.com/tag/ideal-customers)
- [machine learning (2)](https://blog.b2edata.com/tag/machine-learning)
- [marketing behavior (2)](https://blog.b2edata.com/tag/marketing-behavior)
- [marketing data (2)](https://blog.b2edata.com/tag/marketing-data)
- [marketing data integration (2)](https://blog.b2edata.com/tag/marketing-data-integration)
- [member acquisition (2)](https://blog.b2edata.com/tag/member-acquisition)
- [personalization marketing (2)](https://blog.b2edata.com/tag/personalization-marketing)
- [precision marketing (2)](https://blog.b2edata.com/tag/precision-marketing)
- [weather-data (2)](https://blog.b2edata.com/tag/weather-data)
- [weather-triggered-marketing (2)](https://blog.b2edata.com/tag/weather-triggered-marketing)
- [2025 Marketing Trends (1)](https://blog.b2edata.com/tag/2025-marketing-trends)
- [AI (1)](https://blog.b2edata.com/tag/ai)
- [AI in marketing (1)](https://blog.b2edata.com/tag/ai-in-marketing)
- [Advanced Data Analytics (1)](https://blog.b2edata.com/tag/advanced-data-analytics)
- [B2E Case Study (1)](https://blog.b2edata.com/tag/b2e-case-study)
- [B2E Insights (1)](https://blog.b2edata.com/tag/b2e-insights)
- [CCPA (1)](https://blog.b2edata.com/tag/ccpa)
- [CRM Strategy (1)](https://blog.b2edata.com/tag/crm-strategy)
- [CTV advertising (1)](https://blog.b2edata.com/tag/ctv-advertising)
- [Calls To Action (1)](https://blog.b2edata.com/tag/calls-to-action)
- [Campaign Optimization (1)](https://blog.b2edata.com/tag/campaign-optimization)
- [Cluster IP Targeting (1)](https://blog.b2edata.com/tag/cluster-ip-targeting)
- [Conversions (1)](https://blog.b2edata.com/tag/conversions)
- [Data Strategy (1)](https://blog.b2edata.com/tag/data-strategy)
- [Email marketing (1)](https://blog.b2edata.com/tag/email-marketing)
- [GDPR Compliance (1)](https://blog.b2edata.com/tag/gdpr-compliance)
- [Generative AI (1)](https://blog.b2edata.com/tag/generative-ai)
- [Google Privacy Sandbox (1)](https://blog.b2edata.com/tag/google-privacy-sandbox)
- [Google Topics (1)](https://blog.b2edata.com/tag/google-topics)
- [Identity Graphing (1)](https://blog.b2edata.com/tag/identity-graphing)
- [Impressions (1)](https://blog.b2edata.com/tag/impressions)
- [MAIDs (1)](https://blog.b2edata.com/tag/maids)
- [Marketing Operations (1)](https://blog.b2edata.com/tag/marketing-operations)
- [Marketing Trends 2025 (1)](https://blog.b2edata.com/tag/marketing-trends-2025)
- [MotusIP (1)](https://blog.b2edata.com/tag/motusip)
- [MotusMobile (1)](https://blog.b2edata.com/tag/motusmobile)
- [OTT advertising (1)](https://blog.b2edata.com/tag/ott-advertising)
- [Privacy-First Marketing (1)](https://blog.b2edata.com/tag/privacy-first-marketing)
- [Reach (1)](https://blog.b2edata.com/tag/reach)
- [Smart Marketing Strategy (1)](https://blog.b2edata.com/tag/smart-marketing-strategy)
- [Third-party cookies (1)](https://blog.b2edata.com/tag/third-party-cookies)
- [addressable TV (1)](https://blog.b2edata.com/tag/addressable-tv)
- [advertising metrics (1)](https://blog.b2edata.com/tag/advertising-metrics)
- [ai marketing (1)](https://blog.b2edata.com/tag/ai-marketing)
- [audience channel preferences (1)](https://blog.b2edata.com/tag/audience-channel-preferences)
- [audience development (1)](https://blog.b2edata.com/tag/audience-development)
- [audience insights (1)](https://blog.b2edata.com/tag/audience-insights)
- [b2b marketing (1)](https://blog.b2edata.com/tag/b2b-marketing)
- [competitor research (1)](https://blog.b2edata.com/tag/competitor-research)
- [connected TV advertising (1)](https://blog.b2edata.com/tag/connected-tv-advertising)
- [consumer data (1)](https://blog.b2edata.com/tag/consumer-data)
- [consumer intent data (1)](https://blog.b2edata.com/tag/consumer-intent-data)
- [consumer patterns (1)](https://blog.b2edata.com/tag/consumer-patterns)
- [cookies in privacy (1)](https://blog.b2edata.com/tag/cookies-in-privacy)
- [customer data strategy (1)](https://blog.b2edata.com/tag/customer-data-strategy)
- [customer engagement (1)](https://blog.b2edata.com/tag/customer-engagement)
- [customer intent data (1)](https://blog.b2edata.com/tag/customer-intent-data)
- [customer retention (1)](https://blog.b2edata.com/tag/customer-retention)
- [customer segmentation (1)](https://blog.b2edata.com/tag/customer-segmentation)
- [customer service (1)](https://blog.b2edata.com/tag/customer-service)
- [customization (1)](https://blog.b2edata.com/tag/customization)
- [data accuracy (1)](https://blog.b2edata.com/tag/data-accuracy)
- [data activation (1)](https://blog.b2edata.com/tag/data-activation)
- [data hygiene in marketing (1)](https://blog.b2edata.com/tag/data-hygiene-in-marketing)
- [data marketing strategy (1)](https://blog.b2edata.com/tag/data-marketing-strategy)
- [data preparation (1)](https://blog.b2edata.com/tag/data-preparation)
- [data protection (1)](https://blog.b2edata.com/tag/data-protection)
- [data segmentation (1)](https://blog.b2edata.com/tag/data-segmentation)
- [digital campaigns (1)](https://blog.b2edata.com/tag/digital-campaigns)
- [digital marketing best practices (1)](https://blog.b2edata.com/tag/digital-marketing-best-practices)
- [direct mail marketing (1)](https://blog.b2edata.com/tag/direct-mail-marketing)
- [email personalization (1)](https://blog.b2edata.com/tag/email-personalization)
- [email segmentation (1)](https://blog.b2edata.com/tag/email-segmentation)
- [event marketing (1)](https://blog.b2edata.com/tag/event-marketing)
- [financial services marketing (1)](https://blog.b2edata.com/tag/financial-services-marketing)
- [first party cookies (1)](https://blog.b2edata.com/tag/first-party-cookies)
- [geoconquesting (1)](https://blog.b2edata.com/tag/geoconquesting)
- [google search data (1)](https://blog.b2edata.com/tag/google-search-data)
- [google trends (1)](https://blog.b2edata.com/tag/google-trends)
- [healthcare marketing (1)](https://blog.b2edata.com/tag/healthcare-marketing)
- [homebuilder marketing (1)](https://blog.b2edata.com/tag/homebuilder-marketing)
- [insurance marketing (1)](https://blog.b2edata.com/tag/insurance-marketing)
- [intent signals (1)](https://blog.b2edata.com/tag/intent-signals)
- [interactivity (1)](https://blog.b2edata.com/tag/interactivity)
- [lead (1)](https://blog.b2edata.com/tag/lead)
- [lifestyle segmentation (1)](https://blog.b2edata.com/tag/lifestyle-segmentation)
- [lookalike audience (1)](https://blog.b2edata.com/tag/lookalike-audience)
- [market intelligence (1)](https://blog.b2edata.com/tag/market-intelligence)
- [marketing automation (1)](https://blog.b2edata.com/tag/marketing-automation)
- [marketing case study (1)](https://blog.b2edata.com/tag/marketing-case-study)
- [marketing dashboard (1)](https://blog.b2edata.com/tag/marketing-dashboard)
- [marketing funnel (1)](https://blog.b2edata.com/tag/marketing-funnel)
- [marketing insights (1)](https://blog.b2edata.com/tag/marketing-insights)
- [marketing offer (1)](https://blog.b2edata.com/tag/marketing-offer)
- [marketing segmentation (1)](https://blog.b2edata.com/tag/marketing-segmentation)
- [marketing sherpa (1)](https://blog.b2edata.com/tag/marketing-sherpa)
- [marketing trends 2024 (1)](https://blog.b2edata.com/tag/marketing-trends-2024)
- [online privacy (1)](https://blog.b2edata.com/tag/online-privacy)
- [personalized forecasting (1)](https://blog.b2edata.com/tag/personalized-forecasting)
- [phygital experience (1)](https://blog.b2edata.com/tag/phygital-experience)
- [predictive marketing (1)](https://blog.b2edata.com/tag/predictive-marketing)
- [product development (1)](https://blog.b2edata.com/tag/product-development)
- [prospect intelligence (1)](https://blog.b2edata.com/tag/prospect-intelligence)
- [psychographics (1)](https://blog.b2edata.com/tag/psychographics)
- [purchase intent (1)](https://blog.b2edata.com/tag/purchase-intent)
- [real-time marketing (1)](https://blog.b2edata.com/tag/real-time-marketing)
- [sentiment analysis (1)](https://blog.b2edata.com/tag/sentiment-analysis)
- [shopping patterns (1)](https://blog.b2edata.com/tag/shopping-patterns)
- [smart targeting (1)](https://blog.b2edata.com/tag/smart-targeting)
- [soci (1)](https://blog.b2edata.com/tag/soci)
- [social media (1)](https://blog.b2edata.com/tag/social-media)
- [targeted ads (1)](https://blog.b2edata.com/tag/targeted-ads)
- [targeted marketing (1)](https://blog.b2edata.com/tag/targeted-marketing)
- [trending topics (1)](https://blog.b2edata.com/tag/trending-topics)
- [visual dashboards (1)](https://blog.b2edata.com/tag/visual-dashboards)
- [weather influence (1)](https://blog.b2edata.com/tag/weather-influence)
- [weather intelligence (1)](https://blog.b2edata.com/tag/weather-intelligence)
- [website conversion strategy (1)](https://blog.b2edata.com/tag/website-conversion-strategy)
- [website tracking (1)](https://blog.b2edata.com/tag/website-tracking)
- [zero-party data (1)](https://blog.b2edata.com/tag/zero-party-data)

See all

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